Online Pre-Evaluation
We organize records, review the main condition, and clarify which specialist, hospital, or technology route is worth evaluating first.
Novacare helps overseas patients organize records, match medical resources, prepare travel support, and manage follow-up documentation in China.
Our work begins before a patient travels. We review what the patient needs, organize medical materials, clarify which clinical route may be worth evaluating, and then coordinate resources and service execution in Guangzhou.
Novacare is not limited to one hospital or one product. Our value is in matching the case with a more suitable expert, technology route, institution, and service plan.
For solid tumor patients who do not want surgery, cannot undergo surgery, or need radiotherapy after surgery, we help assess pathways such as proton therapy, minimally invasive ablation review, and specialist referral.
For blood cancer and complex hematology cases, we help organize medical records and connect patients with relevant expert teams for second opinion or transfer planning.
We coordinate DFPP blood purification programs for Hong Kong clients, Guangzhou-based foreign visitors, and Chinese-speaking clients from Singapore, Malaysia, and Indonesia.
We support Southeast Asian families, especially Indonesian families, seeking Guangzhou ENT specialist access for pediatric snoring, adenoid, tonsil, and sleep-breathing related conditions.
We coordinate medical visa materials, flight and hotel booking support, airport transfers, bilingual accompaniment, admission procedures, daily coordination, and follow-up communication.
We help organize English medical reports, record archives, insurance-support documents, and follow-up materials for overseas insurance claims or home-country referral records.
| Business Direction | Target Market | Service Focus |
|---|---|---|
| Blood Purification Plan A | Hong Kong clients and foreign visitors already in Guangzhou | Check-up, DFPP coordination, post-care support |
| Blood Purification Plans B / C | Chinese-speaking clients from Singapore, Malaysia, and Indonesia | Medical coordination plus travel-service support |
| Oncology Referral Pathways | Malaysia and Indonesia first; later Vietnam, Cambodia, Uzbekistan, Kazakhstan, Kyrgyzstan | Disease and technology keyword-driven referral, hospital matching, expert screening |
| Pediatric Medical Travel | Indonesia and broader Southeast Asian foreign families | ENT specialist access, pediatric snoring/adenoid/tonsil surgery coordination, family travel support |
Every service line uses the same structured coordination logic so international patients and families know what happens before travel, during treatment, and after returning home.
We organize records, review the main condition, and clarify which specialist, hospital, or technology route is worth evaluating first.
When travel is needed, we coordinate invitation materials, visa support, scheduling, airport pickup, accommodation, and other pre-arrival arrangements.
During the visit, we help with registration, bilingual communication, treatment scheduling, inpatient arrangements, and day-to-day coordination.
After the main visit, we support report interpretation, return-visit planning, document archiving, and continued communication when appropriate.