International patient service window for China medical care

Novacare helps international patients understand cancer-care access, biological immunotherapy consultation, and medical wellness travel in China before making a travel decision.

WHO WE ARE

A medical service desk built for cross-border patients

We serve patients and families who need a clearer route into China medical care. Our work is not to replace physicians; it is to prepare the inquiry, organize records, explain service options, and make communication easier before and after the visit.

Novacare helps patients and families understand available medical service directions, prepare records for specialist review, and contact the patient desk for next-step coordination.

WHAT WE DO

Clear service routes for medical decisions

Novacare organizes complex needs into practical routes so families can understand what to ask, what to prepare, and which next step is appropriate.

01

Precision oncology access

Patients receive inquiry preparation for tumor referral, biological immunotherapy, minimally invasive local therapy, interventional oncology, proton therapy, seed brachytherapy, cryoablation, and NanoKnife / IRE discussion.

View oncology programs
02

International wellness programs

The wellness route covers high-end checkups, genetic testing, DFPP blood purification, cell therapy wellness, prevention, metabolic-risk management, recovery planning, and healthy-aging support.

View wellness programs
03

Patient record preparation

We help families organize pathology, imaging, DICOM files, laboratory results, biomarkers, medication history, treatment history, and wellness goals into a clearer inquiry package.

Send an inquiry
SERVICE PROCESS

A careful process before travel starts

The process is designed to reduce uncertainty, protect medical boundaries, and help the family move from scattered information to a structured next step.

01

Clarify the question

We first identify whether the inquiry is oncology, biological immunotherapy, checkup, genetics, DFPP, cell therapy, or a mixed medical travel request.

02

Prepare documents

Reports and images are grouped by diagnosis, stage, prior therapy, current symptoms, laboratory values, and the family questions that need physician review.

03

Plan communication

English communication, appointment preparation, travel questions, translation needs, and family follow-up points are organized before the visit.

04

Keep decisions clinical

Novacare provides service information and coordination support. Diagnosis, prescriptions, contraindications, and treatment plans remain physician decisions.

CAPABILITIES

Patient inquiry scope

These service areas define the case types, wellness goals, and medical questions covered by the Novacare international patient service scope.

Breast cancerLung cancerLiver cancerColorectal cancerNPCPancreatic cancerPediatric tumorsHigh-end checkupDFPPGenetic testingCell therapy
EXPERT TEAM

Specialist resources across oncology, immunotherapy, and cellular therapy

The expert team section emphasizes clinical capability and patient questions: minimally invasive local therapy, immunotherapy, medical oncology, hematology, stem-cell transplantation, and cell biotherapy.

01
Professor Niu Lizhi
Cryoablation and NanoKnife / irreversible electroporation

Professor Niu Lizhi

Chief physician and doctoral supervisor known for minimally invasive local tumor treatment, especially cryoablation and NanoKnife / irreversible electroporation for complex solid tumors.

View source profile
02
Professor Zhang Jiren
Argon-helium cryoablation and tumor targeted therapy

Professor Zhang Jiren

Professor, doctoral supervisor, and senior oncology specialist whose work spans tumor targeted therapy, argon-helium cryoablation, preventive medicine, and healthy-aging medicine.

View source profile
03
Professor Chen Size
Tumor immunotherapy and CAR-T cell therapy

Professor Chen Size

Professor, chief physician, and doctoral supervisor with clinical focus on malignant tumors including lung, esophageal, and liver cancer, with extensive work in immunotherapy and CAR-T.

View source profile
04
Professor Zheng Yanfang
Medical oncology, targeted therapy, and biotherapy

Professor Zheng Yanfang

Chief physician, professor, doctoral supervisor, and U.S.-licensed physician focused on chemotherapy, biotherapy, targeted therapy, and clinical research in lung, breast, liver, and colorectal cancers.

View source profile
05
Professor Xiao Yang
Hematology, stem-cell transplantation, and cell biotherapy

Professor Xiao Yang

Chief physician and doctoral supervisor focused on hematologic diseases, hematopoietic stem-cell transplantation, and cell biotherapy for complex blood disorders and cellular therapy programs.

View source profile
06
Professor Tu Sanfang
Hematologic malignancies, CAR-T therapy, and stem-cell transplantation

Professor Tu Sanfang

Associate chief physician, MD, and master supervisor in hematology at Zhujiang Hospital of Southern Medical University, with more than ten years of clinical and research experience in leukemia, lymphoma, multiple myeloma, CAR-T cell immunotherapy, and hematopoietic stem-cell transplantation.

View source profile
SERVICE ASSURANCE

Service value for international patients

The service system addresses language, privacy, records, payments, timing, outcome expectations, and aftercare questions before travel.

01

Clear English communication

Professional terminology, fewer machine-translated phrases, and patient-friendly explanation of clinical questions.

02

Defined service routes

Cancer referral, biological immunotherapy, high-end checkup, genetic testing, DFPP, and cell therapy are separated clearly.

03

Privacy-aware handling

Medical records, family communication, and contact information are handled carefully during intake and follow-up.

04

Practical visit support

Appointment communication, document preparation, translation needs, itinerary questions, and follow-up reminders are organized.

START HERE

Send your main medical question

Tell us the diagnosis or wellness goal, current location, available records, preferred timing, and WhatsApp number. The patient desk will help identify the right route.

Contact Us