International patient service window for China medical care
Novacare helps international patients understand cancer-care access, biological immunotherapy consultation, and medical wellness travel in China before making a travel decision.
WHO WE ARE
A medical service desk built for cross-border patients
We serve patients and families who need a clearer route into China medical care. Our work is not to replace physicians; it is to prepare the inquiry, organize records, explain service options, and make communication easier before and after the visit.
Novacare helps patients and families understand available medical service directions, prepare records for specialist review, and contact the patient desk for next-step coordination.
WHAT WE DO
Clear service routes for medical decisions
Novacare organizes complex needs into practical routes so families can understand what to ask, what to prepare, and which next step is appropriate.
01
Precision oncology access
Patients receive inquiry preparation for tumor referral, biological immunotherapy, minimally invasive local therapy, interventional oncology, proton therapy, seed brachytherapy, cryoablation, and NanoKnife / IRE discussion.
We help families organize pathology, imaging, DICOM files, laboratory results, biomarkers, medication history, treatment history, and wellness goals into a clearer inquiry package.
The process is designed to reduce uncertainty, protect medical boundaries, and help the family move from scattered information to a structured next step.
01
Clarify the question
We first identify whether the inquiry is oncology, biological immunotherapy, checkup, genetics, DFPP, cell therapy, or a mixed medical travel request.
02
Prepare documents
Reports and images are grouped by diagnosis, stage, prior therapy, current symptoms, laboratory values, and the family questions that need physician review.
03
Plan communication
English communication, appointment preparation, travel questions, translation needs, and family follow-up points are organized before the visit.
04
Keep decisions clinical
Novacare provides service information and coordination support. Diagnosis, prescriptions, contraindications, and treatment plans remain physician decisions.
CAPABILITIES
Patient inquiry scope
These service areas define the case types, wellness goals, and medical questions covered by the Novacare international patient service scope.
Breast cancerLung cancerLiver cancerColorectal cancerNPCPancreatic cancerPediatric tumorsHigh-end checkupDFPPGenetic testingCell therapy
EXPERT TEAM
Specialist resources across oncology, immunotherapy, and cellular therapy
The expert team section emphasizes clinical capability and patient questions: minimally invasive local therapy, immunotherapy, medical oncology, hematology, stem-cell transplantation, and cell biotherapy.
01
Cryoablation and NanoKnife / irreversible electroporation
Professor Niu Lizhi
Chief physician and doctoral supervisor known for minimally invasive local tumor treatment, especially cryoablation and NanoKnife / irreversible electroporation for complex solid tumors.
Argon-helium cryoablation and tumor targeted therapy
Professor Zhang Jiren
Professor, doctoral supervisor, and senior oncology specialist whose work spans tumor targeted therapy, argon-helium cryoablation, preventive medicine, and healthy-aging medicine.
Professor, chief physician, and doctoral supervisor with clinical focus on malignant tumors including lung, esophageal, and liver cancer, with extensive work in immunotherapy and CAR-T.
Medical oncology, targeted therapy, and biotherapy
Professor Zheng Yanfang
Chief physician, professor, doctoral supervisor, and U.S.-licensed physician focused on chemotherapy, biotherapy, targeted therapy, and clinical research in lung, breast, liver, and colorectal cancers.
Hematology, stem-cell transplantation, and cell biotherapy
Professor Xiao Yang
Chief physician and doctoral supervisor focused on hematologic diseases, hematopoietic stem-cell transplantation, and cell biotherapy for complex blood disorders and cellular therapy programs.
Hematologic malignancies, CAR-T therapy, and stem-cell transplantation
Professor Tu Sanfang
Associate chief physician, MD, and master supervisor in hematology at Zhujiang Hospital of Southern Medical University, with more than ten years of clinical and research experience in leukemia, lymphoma, multiple myeloma, CAR-T cell immunotherapy, and hematopoietic stem-cell transplantation.
The service system addresses language, privacy, records, payments, timing, outcome expectations, and aftercare questions before travel.
01
Clear English communication
Professional terminology, fewer machine-translated phrases, and patient-friendly explanation of clinical questions.
02
Defined service routes
Cancer referral, biological immunotherapy, high-end checkup, genetic testing, DFPP, and cell therapy are separated clearly.
03
Privacy-aware handling
Medical records, family communication, and contact information are handled carefully during intake and follow-up.
04
Practical visit support
Appointment communication, document preparation, translation needs, itinerary questions, and follow-up reminders are organized.
START HERE
Send your main medical question
Tell us the diagnosis or wellness goal, current location, available records, preferred timing, and WhatsApp number. The patient desk will help identify the right route.