Inbound Medical Support
Service Fee: Consultation
Best for: Foreign patients who have decided to travel to Guangzhou for medical care.
Best for: Foreign patients who have decided to travel to Guangzhou for medical care.
01Consultation
02On-the-ground support
03Weekly service basis
Service Scope & Deliverables
Included Service Scope
- Medical visa assistance with visa-fee coordination.
- Flight booking support with airfare paid by actual cost.
- Family hotel booking support with accommodation paid separately.
- Airport pickup and drop-off, bilingual hospital escort, admission assistance, insurance-document coordination, daily coordination, follow-up support, and English record archiving.
Client Receives
- Arrival plan
- Hospital visit support
- Bilingual communication
- English record archive
Before You Submit
To speed up review, prepare the following materials before contacting the service team.
Passport detailsAppointment confirmationTravel date rangeFamily member and insurance information
Who This Serves
Foreign patients who have decided to travel to Guangzhou for medical care.
Service Scope
- Medical visa assistance with visa fee included
- Flight booking support, paid by actual cost
- Family hotel booking support, accommodation paid by client
- Airport pickup and drop-off
- Full-cycle bilingual accompaniment
- Admission procedure assistance
- Commercial insurance direct-billing coordination
- Daily coordination and follow-up records
Service Process
STEP 01
Online Pre-EvaluationRecord intake, document review, and service-route selection.
STEP 02
Travel & Entry PreparationIf travel is needed, prepare appointments, visa-related materials, stay plans, and arrival support.
STEP 03
Hospital Visit SupportCoordinate bilingual communication, registration, treatment-day scheduling, and practical patient affairs.
STEP 04
Follow-Up ManagementArchive English records, support report explanation, and coordinate return visits when needed.
Service Boundary
Medical fees, final treatment plans, clinical suitability, and hospital requirements depend on physician and institution evaluation. Novacare coordinates access and patient-service execution; it does not promise treatment outcomes.